Title: Self Leadership and the One Minute Manager
Author: Ken Blanchard, Susan Fowler, and Laurence Hawkins
Description of the book: Ken Blanchard uses situational leadership to discuss building entry level people’s confidence in his One Minute Manager series. Briefly, if someone is new at a skill or goal, he or she needs to be patiently shown how to do it. The person needs direction and frequent follow-up for feedback.
Once the person has learned the skill fairly well, he or she needs little direction and more support. If they are frustrated, they may need to vent and hear another’s perspective for support.
Why should you read this? As managers, when someone is new at a skill we often do not give enough direction or appropriate follow up. We show them one time and expect them to know it. When they feel frustrated, we either shame them for not getting it right or give them support rather than more direction. We should observe them doing the skill and then show them how to do it better.